Group System Administrator
- DP World
- Dubai - United Arab Emirates
- Full-time
وصف الوظيفة
Key Responsibilities
JOB DESCRIPTION
- Administer and monitor on-premises and cloud-based servers (Windows/Linux).
- Manage Active Directory, DNS, DHCP, Group Policy, and user accounts.
- Oversee network infrastructure: firewalls, routers, switches, and VPNs.
- Ensure security best practices including patch management, backup, and disaster recovery.
- Maintain hardware inventory and ensure lifecycle management of IT assets.
- Monitor system performance and perform tuning to maintain efficiency.
- Install, configure, and support enterprise applications and services (e.g., Exchange, Microsoft 365, Azure, VMware).
- Coordinate with vendors and service providers for issue resolution and procurement.
- Respond to incidents, perform root cause analysis, and document resolutions.
- Create and maintain IT documentation (network diagrams, SOPs, configuration guides).
- Assist with IT audits and compliance requirements (ISO 27001, GDPR, etc.).
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 3–5 years of proven experience in IT system administration or a similar role.
- Strong knowledge of Windows Server, Linux, Microsoft 365, and networking protocols.
- Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS).
- Familiarity with security tools (endpoint protection, SIEM, MFA, backup solutions).
- Excellent troubleshooting and communication skills.
Preferred Skills
- PowerShell or Bash scripting for automation.
- Experience with monitoring tools (Zabbix, PRTG, SolarWinds, New Relic).
- Understanding of ITIL framework and ticketing systems (e.g., ServiceNow, Jira).
- Ability to manage multiple tasks and prioritize in a dynamic environment.
