Sales Coordinator

Job Summary:

We are seeking a motivated and organized Sales Coordinator to join our Academy Department at TUV SUD Middle East. The ideal candidate will have experience in managing client leads and preferably a background in the training industry. This role is pivotal in ensuring our sales processes run smoothly and effectively, contributing to the growth and success of our training programs.

Key Responsibilities

• Lead Management:
• Handle incoming client inquiries and leads, ensuring timely and professional responses.
• Qualify leads and distribute them to the appropriate sales representatives.
• Maintain an up-to-date database of leads, clients, and sales activities in the CRM system.
• Sales Support:
• Assist the sales team with preparing proposals, quotations, and presentations.
• Coordinate meetings and follow-ups with clients to support the sales process.
• Monitor and track the progress of sales leads, providing regular updates to the sales team.
• Client Relationship Management:
• Build and maintain strong relationships with clients to ensure high levels of satisfaction and repeat business.
• Assist in resolving client issues and concerns in a timely manner.
• Reporting and Analysis:
• Generate and analyze sales reports to identify trends and opportunities for improvement.
• Provide insights and recommendations to the sales team to enhance sales performance.
• Administrative Duties:
• Support the sales team with administrative tasks, including managing sales documents and contracts.
• Coordinate with other departments to ensure smooth operations and delivery of training programs.

Qualifications

• Degree in Business Administration, Marketing, or a related field.
• Minimum of 2-4 years of experience in a sales support or coordination role
• Strong understanding of sales processes and lead management.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite and CRM software.

Skills And Attributes

• Highly organized with strong attention to detail.
• Ability to multitask and manage time effectively.
• Customer-focused with a proactive approach to problem-solving.
• Ability to work independently and as part of a team.
• Strong analytical skills and the ability to generate actionable insights from data.

Skills Required

Sales Administration, Sales Support, quotation

Location

Egypt