Administration & Sales Operations Executive
- CEQUENS
- الرياض السعودية
- Full-time
وصف الوظيفة
Deewan is a Saudi communication and customer engagement solutions provider with a rich portfolio of SMS, voice and WhatsApp communication solutions. We built our processes around delivering value for clients first and foremost, helping them increase brand awareness, reduce operational costs, and create impressive customer experiences that quickly make a difference. All this is possible through simple dashboards and a team of technical and business support specialists providing best-in-class service 24/7. If you have the passion for success and are ready to constantly challenge yourself within a collaborative team-environment join our team.
Job Summary
We are seeking a detail-oriented and proactive Administration & Sales Operations Executive to support the sales team and ensure smooth internal operations. This role combines administrative responsibilities with sales support functions to help optimize performance, improve customer satisfaction, and enhance operational efficiency. The role also has official government and regulatory bodies duties representing the business in face-to-face meeting. This role is based on site in Riyadh so the ideal candidate will already be based in Riyadh with a strong knowledge of market. No relocation allowance is given for this role.
Key Responsibilities
Sales Operations
- Support the sales team with day-to-day operations, including quote generation, order processing, and customer follow-up
- Prepare sales reports, dashboards, and forecasts for management
- Aid with sign contract
- Coordinate with logistics and finance to ensure timely order fulfilment and invoicing.
- Collection of payments, sales, sign contract
- Assist in proposal preparation, tender documentation, and contract management
Administrative Duties
- Manage office supplies, vendor coordination, and facility-related tasks
- Handle travel arrangements, meeting scheduling, and event coordination for the sales team
- Ensure compliance with internal processes and assist in maintaining company documentation and records
- Support HR with onboarding/offboarding and personnel record maintenance (if needed)
- Maintain filing systems (electronic and physical) in a structured and efficient manner
متطلبات الوظيفة
- Bachelor’s degree in business administration, Sales, or a related field.
- 2–3 years of experience in a similar administrative or sales support role.
- Proficiency in MS Office (Excel, Word, PowerPoint); experience with CRM tools (e.g., Salesforce, Zoho) is a plus.
- Strong organizational and multitasking skills with attention to detail.
- Experience of working with KSA government
- Excellent communication skills in English and Arabic (both written and verbal).
- Must be based in Riyadh due to site visits
Preferred Qualifications
- Experience in a multinational or fast-paced corporate environment
- Knowledge of Saudi market regulations and local business practices
- Ability to work independently and handle confidential information with integrity