IT Lead

Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.

As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As an IT Lead, you will be responsible for analysing current systems and assets, recommending and implementing solutions and upgrades, which will impact the day-to-day efficiency of our IT operations and have an ongoing impact on our overall growth.

Key Responsibilities:

• Hit the ground running - Gather an up-to-date and in-depth understanding of dubizzle Egypt's technologies & IT Operations within weeks.
• Manage IT operations, including operating systems, security tools, applications, servers, systems, email systems, laptops, desktops, software, and hardware to ensure the highest business continuity, stability, and Security.
• Manage IT Operations projects in Systems, Services, network, Security, and support disciplines.
• Ensure strategic IT service operations objectives are aligned with the dubizzle Group priorities and strategies.
• Manage the hiring of IT service operations professionals needed for IT to ensure they have the best capable IT operational skills that align with the company's scope.
• Manage the mitigation of any new security risks to take proper action and ensure that the network is protected against new threats and vulnerabilities.
• Prepare and provide audits with the necessary information regarding the IT service operations’ infrastructure to match the IT standard security levels.
• Manage all dubizzle Egypt information technology assets, including software, hardware, peripherals, and telephony equipment, to supervise, track, and protect dubizzle Egypt service assets in the event of new hires or changes in employee status.
• Manage dubizzle Egypt's IT service procurement of new IT assets, solutions, and services to align Business units' IT systems with dubizzle Egypt's business objectives.
• Ensure smooth upgrades and migrations across all assets' technology status.
• Manage the development of Egypt IT service operations’ OPEX and CAPEX budgets, review and approve the operation’s department expenditures to ensure compliance with the Dubizzle Group IT service operations annual budget.
• Handle business-critical IT tasks and systems administration.
• Research and evaluate emerging technologies, hardware, and software.
• Purchase, Track, and maintain hardware and software inventory.
• Continuously analyse current processes, technologies, and vendors to identify areas of improvement.
• Prepare cost benefits analysis reports when upgrades are necessary, continuously analysing vendors to ensure they offer the best possible service and value for the company's needs.
• Train employees on both software and hardware, troubleshoot issues, and provide technical support as needed.
• Develop and execute disaster procedures and maintain data backups.