Business Analyst

Müller's Solutions, a distinguished consulting firm specializing in Tech Outsourcing, Managed Services, SAP Implementation & Support, and Global Tech Recruitment, is seeking a skilled Business Analyst to join a significant team currently engaged in the development of an enterprise solution within the public sector. The selected candidate will collaborate with a team of experienced solution architects to enhance their knowledge and competencies in the designated domain. The Business Analyst will be responsible for gathering and documenting business requirements, mapping business processes, performing application testing, conducting end-user training, and troubleshooting issues related to existing applications.

Responsibilities

• Demonstrates professionalism as a representative of AEC, successfully collaborating within a diverse work environment.
• Engages in cross-functional team meetings aimed at formulating and executing business solutions while enhancing operational efficiency. Performs impact assessments of ERP products and other applications, systems, upgrades, and modifications across functional areas, and evaluates both systems and business processes.
• Assists in the analysis and redesign of business processes pertaining to the assigned domain(s).
• Ensures a comprehensive understanding of necessary business functions and processes, documenting these accordingly.
• Documents requirements specifications for enhancements, upgrades, and remaining legacy functions in accordance with standard templates. Aids in the documentation of requirements and procedures.
• Coordinates with other application areas to address interdependencies and resolve issues.
• Oversees post-implementation reviews and monitors business applications within the assigned domain(s).
• Participates in the Change Request process to authorize, document, test, and validate all modifications to the ERP and other applications.
• Maintains the confidentiality of information at all times.
• Shares confidential information acquired during the course of employment only with authorized individuals and with prior approvals as required.
• Fosters and maintains effective and productive relationships with customers and other team members.