وصف الوظيفة
We are seeking a reliable and detail-oriented Collector to manage and follow up on outstanding payments. The ideal candidate will ensure timely collections, maintain accurate records, and communicate effectively with clients to resolve any payment issues.
متطلبات الوظيفة
- Follow up with clients on overdue invoices and payments
- Update and maintain accurate records of customer accounts
- Resolve billing discrepancies and respond to client inquiries
- Prepare and submit regular collection reports
- Escalate unresolved cases as needed
Qualifications:
- Bachelor’s degree in business administration, Finance, Accounting, or a related field
- Proven experience in collections, customer service, or a similar role (preferred)
- Strong communication and negotiation skills
- Basic knowledge of accounting principles
- High attention to detail and accuracy
- Ability to handle difficult conversations in a professional manner
- Proficiency in Microsoft Office; familiarity with CRM or collection systems is a plus